Infinite Menus, Copyright 2006, OpenCube Inc. All Rights Reserved.
spacer
CRM Software Reviews
CRM Product Reviews CRM Software Leaders CRM Software Product Reviews CRM Software User Reviews CRM News
Aplicor
Company Information
 Year founded:
2000
 Ownership: Private
 Number of employees: ~100
 Annual revenues: Unknown
 Target market: Midmarket and enterprise organizations; often global
 Vertical markets:
CRM
Public sector/eGovernment
CRM
Professional services
CRM
Financial services
CRM
Membership Relationship Management/Associations
CRM
Retail and Business to Consumer (B2C)
CRM VAR and indirect channels organizations (Partner Relationship Management)
 Company locations: Boca Raton, Florida (headquarters)
London, England
San Jose, Costa Rica
Melbourne, Australia
 Awards: ABA, Best Product Development Organization in America (2007)
ABA, Best Product Development Organization in America (2006)
ABA, Best Product Development Organization in America (2005)
TMC CRM Excellence Award (2004, 2005, 2006 and 2007)
CIS Magazine Product of the Year (2004, 2005 and 2006)
Communications Solutions Product of the Year (2006)
Good to Great Company of Year (2007)
Technology Company of the Year Finalist (2006)
Technology Company of the Year Winner (2006)
Beagle Research CRM WizKids Award (2005)
TechNet Hosted CRM Winner (2004)
TMC Labs Innovation Award (2004)
CRM Users Choice Award (4 time winner since 2003)
CRM Magazine Leader Awards (2004)
Tech-Fest Technology Showcase Award (2004)
Tech-Intellect Best of the Best Award (2004)
 Certifications: ISO 27001 certified
CMMi certified
NIST Certification and Accreditation certified
BSI certified
 Partners: IBM Business Partner
Microsoft Certified Partner
Network Solutions Technology Partner
Jamcracker Services Delivery Network Partner
International Association of Microsoft Certified Partners
Business Objects Partner
 Partner programs: Yes, Authorized Consultants, ISV's, OEM, etc.
 Web site: www.aplicor.com
Product Information
 Subscription pricing $49.00 USD per user per month for Express Edition
$89.00 USD per user per month for Enterprise Edition
 Add-on charges: Pricing includes premium support and upgrades
 Hosted and/or on-premise Hosted and on-premise
 Underlying technology Microsoft .NET (C#) and SQL Server
 Product name Aplicor Enterprise (also includes ERP suite)
 Product modules

Sales Force Automation (SFA)
Marketing Automation
Customer Support
ERP (includes accounting software, distribution software, job costing, HR and manufacturing)*
Project Office
Reporting & Analysis Suite (data warehousing and OLAP)
Digital Dashboard
Content Management System (CMS)
Offline Edition
Wireless Edition
Workflow Designer / business process automation module
Email Sync with MS Outlook, Exchange and Lotus Notes
Tools Suite (Forms Designer, Menu Designer, Page Designer)
* The Aplicor Enterprise ERP (Enterprise Resource Planning suite includes finance and accounting, distribution, job cost, project accounting and fixed assets.

Hosted Delivery
Service Level Agreement (SLA): Yes
SLA guarantee Yes, 99.5% measured monthly
SLA financial guarantee Yes, financial credits applied for failed performance
Support Programs: 24/7 help desk, self service portal, partner network
About Aplicor

Aplicor Enterprise is an impressive and solid product, however, the company does not have the name brand recognition of its primary competitors of Salesforce.com, Oracle, SAP and NetSuite.

Things we like about Aplicor:

  • Excellent ease of use (we especially like the one-click-to-anywhere capabilities)
  • Very strong product for midmarket, enterprise and global organizations
  • The integration and customization tools are outstanding
  • We like their use of isolated tenancy (and wish more hosting vendors would do this)
  • We like their hosting uptime visibility web page
  • We enjoyed visiting their user group web sites - www.aplicorforum.org and www.aplicor.org

Things we don't like about Aplicor:

  • The product does not work well for small business
  • The company doesn't seem to do much to get their name more widely known
  • The company only has one user group conference per year and not all users attend
  • Aplicor's ERP suite offers weak manufacturing capabilities
  • While the software is offered in either hosted or on-premise options, the high majority of Aplicor's customers are clearly hosted

For additional Aplicor reviews, see:

Various trademarks held by their respective owners.

Hosted CRM
SaaS Portal CRM SaaS News
SaaS Portal CRM SaaS Market
SaaS Portal SaaS Costs
SaaS Portal SaaS v On-Premise
SaaS Portal CRM Consolidation
CRM Labs
SaaS Portal Surveys
SaaS Portal Survey Results
SaaS Portal Research Projects
SaaS Portal Industry Trends
SaaS Portal White Papers
Help Guides
SaaS Portal Buyer Evaluation
SaaS Portal Sample RFPs
SaaS Portal Demo Scripts
SaaS Portal Implementation
SaaS Portal ROI
Software Compare
SaaS Portal CRM Leaderboard
SaaS Portal Software Overview
SaaS Portal Product Reviews
SaaS Portal User Reviews
CRM Portal Vendor News
CRM Directories
CRM Portal Software Directory
CRM Portal Services Directory
CRM Portal SaaS Communities
CRM Portal Vertical Markets
CRM Portal General Directory
Resources
CRM Portal Contribute
CRM Portal Feedback
CRM Portal Glossary
CRM Portal FAQs
CRM Portal Vendor Speak
           

CRM Landmark: A welcome sight and trusted point of reference among a sea of CRM software systems

© Copyright 1999 -2007, CRM Landmark All rights reserved