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CRM Communities Directory
Software as a Service Directory
CRM Software as a Service Community Directory
The SaaS Directory catalogues recognized SaaS industry participants. The SaaS Directory is provided for convenience only.
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Community
Description
Contact Information
CRMindustry.com
(outstanding CRM community site)
A CRM community forum with news, research, newsletter and resource center www.crmindustry.com
SupportIndustry.com
(CRM support community site)
A specialty and purpose built online resource for the support professional www.supportindustry.com
AFSMI
(Association For Services Management)
The Professional Society of Customer Service and Support Managers www.afsmi.org
CCNG

Organization for call center managers. National and regional chapters.

www.ccng.com
CMC
(The Customer Management Community)
European CRM portal.
70,000 worldwide members.
www.insightexec.com
CRM-compare.com
(CRM system review site)
Interesting side by side hosted CRM software comparison chart www.crm-compare.com
CRM Smackdown
(CRM software review site)
Very interesting CRM software comparison and review web site www.crm-smackdown.com
AARM
(CRM Association)
CRM informational Web site http://aarm.org
HDI
(Help Desk Institute)

World's largest membership association for the service and support industry.

www.thinkhdi.com
NACC
(National Association of Call Centers)

Call center professional association.

www.nationalcallcenters.org

Online CRM
(SaaS CRM Software User Community)

CRM software as a service portal with research and information downloads www.online-crm.com
SSPA
(Service & Support Professionals Assoc)
Nearly 200 member companies represent tech support, field service and customer relations organizations around the globe.
www.thespa.com

Various trademarks held by their respective owners.

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