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CRM Software Directory
Software as a Service Directory
CRM and ERP Software as a Service Vendor Directory
The SaaS Directory catalogues recognized SaaS industry participants. The SaaS Directory is provided for convenience only.
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Software Vendor
Software Categories
Vendor Strengths
Contact Information
Intacct Accounting Software
Distribution Software
Salesforce.com AppExchange Partner
Broad ERP
Strong core accounting suite
Strong partner program
125 South Market Street
Suite 600
San Jose, CA 95113
(877) 968-0600
www.intacct.com
NetSuite CRM
Sales Force Automation (SFA)
Marketing Automation
Customer Support
ERP
Front and back office suite
Good accounting suite
Strong market share

2955 Campus Drive
Suite 100
San Mateo, CA 94403-2511
(650) 627-1000
www.netsuite.com

Oracle OnDemand CRM
Sales Force Automation (SFA)
Marketing Automation
Customer Support
Strong market share
Strong non-SaaS market share
2207 Bridgepointe Parkway
San Mateo, CA 94404
(800) 647-4300
www.oracle.com
RightNow CRM
Sales Force Automation (SFA)
Marketing Automation
Customer Support
Very strong customer support
Good customer satisfaction
40 Enterprise Blvd.
P.O. Box 9300
Bozeman, MT 59718-9300
(406) 522-4200
www.rightnow.com
Salesforce.com CRM
Sales Force Automation (SFA)
Marketing Automation
Customer Support
CRM market share leader
High growth organization
Strong tools
The Landmark @ One Market
Suite 300
San Francisco, CA 94105
415-901-7000
www.salesforce.com
SAP Sales On Demand CRM
Sales Force Automation (SFA)
Business ByDesign platform
Strong social CRM orientation
Good integration to ERP
New comer to challenge SFDC
Dietmar-Hopp-Allee 16
Walldorf, 69190
Germany
www.ondemand.com
SugarCRM CRM
Sales Force Automation (SFA)
Marketing Automation
Open Source 10050 North Wolfe Road
SW2-130
Cupertino, CA 95014
(408) 454-6900
www.sugarcrm.com

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