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Vendor Speak Translation
We've had numerours members and visitors share funny stories, sad stories and strange stories regarding their experiences with various manufacturers, resellers and services firms. We hope this Vendor Speak Translation page helps avoid miscommunications.
CRM Resources

Each of the below terms and definitions was submitted by our readers. Please Contact Us if you have a few suggestions of your own.

24/7/365 Customer Support
Any customer can call and talk to the support company's automated telephone system at any hour of any day.

AJAX Powered User Interface
Looks pretty, crashes often.

Highest Growth Company For ...
We just received a check from a venture capitalist and have finally moved out of Mom's basement to a real office.

Open Source
Your mission critical CRM application will be supported and extended by several high school students in undisclosed countries.

Security Compliant
If we can't access your data, we don't believe anybody else can either.

Sometimes Overextended Application

Software To Be Released Next Quarter
The calendar quarter has been specified; the year has not.

Web 2.0 Company
We're bringing back the ideas and business models from the dot com era.



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