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CRM Software Implementation Results Survey
CRM Labs consists of various volunteer groups who identify member interest topics, survey users with first hand and comparable experiences, validate consolidated survey results and publish the results for the community benefit.

CRM Surveys

Implementation Measurement Survey
Survey Response
Have you directly participated in a CRM implementation in the last 12 months?
What was the implementation software scope?
How many users are licensed for the application?
What software application did you implement?
How long did the implementation last?
Please rate your implementation success:
What was your greatest implementation challenge?
How did you accommodate that challenge?
Please describe the most significant lessons learned:
Would you recommend the application to a potential buyer?
Email Address:
To ensure candid response, all survey input is confidential and considered anonymous. Email addresses are requested for follow-up inquiry regarding the survey. Contact information is purged following the consolidation and publishing process.

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